hiper blog

 

 

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April 28, 2020

COVID-19 and digital transformation in financial communications

COVID-19 has shown which companies were or were not well-supported by technology. However, the new scenario can also accelerate digital transformation and positively impact the client's financial journey and business continuity plans.

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April 28, 2020

How to innovate and grow following Lean Inception and Agile methodologies

The world is undergoing a fast transformation, and those who work with digital products and services need to innovate at the same pace as well. In our experience with Lean Inception, we have been able to offer solutions that create value for our clients and to keep innovating even with a finished product.

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March 13, 2020

World Consumer Rights Day: Did you ever imagine millions of consumers happy?

World Consumer Rights Day, celebrated on March 15th, is an important moment for many companies that intend to heat up business at the beginning of the year. Reflecting on strategies and possible solutions that guarantee the consumer a better experience is an important homework to obtain better results

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Feb. 27, 2020

Tailored transactional communication? Welcome to the Age of Experience

When talking about products, there is nothing new about personalized marketing strategies. From e-commerce to brick-and-mortar stores, the goal is to establish a one-on-one conversation between brand and consumer to increase the conversion rate, in an approach that reflects a new economic structure: the experience economy.

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Dec. 6, 2019

More and more digital: a new look at customer’s financial journey

Besides his expertise in technology, multichannel and customer experience, Danilo Pecorari, CEO Brazil at :hiperstream, is also a consumer. And looking through the customer lens, he proposes a reflection on today’s financial journey.

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Dec. 2, 2019

Innovation culture - why disruption doesn't just come through codes

Many of the companies working with technology offered by :hiperstream come to us because they seek innovation. The desire is thinking - and acting - differently to engage everyone from employee to consumer on the digital transformation journey. Bearing this in mind, Gisele Feth, our head of Marketing & Culture, shares a reflection on innovation and how it relates with company culture.

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Oct. 23, 2019

Digital banks and customer relations: what are the challenges to overcome?

Being digital is embedded in the culture of these brands, like something essential to offer a modern, personal treatment. But believe us, even the most disruptive organizations still have room for evolving.

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Oct. 4, 2019

Claro and the multichannel invoice experience

The multichannel experience changed Claro’s relationship with its customers.

 

 

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Sept. 9, 2019

Integrated experience in the communication journey and invoice sending

Learn how MDS digitized its customer communication process and offer a personalized relationship experience.  

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Sept. 3, 2019

Boosting your business success with the multichannel communication

Data validation creation and management tools help you improve your company’s performance. Learn how.

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