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Feb. 13, 2020

Time, resources, and value: How much does friction in transactional communications cost?

How big is the loss associated with errors in validating financial data?

What is the price of registering a customer's email incorrectly? Or how much does a company lose whenever there is a wrong number when generating a barcode? The value may vary from one business to another, but Bruno Lichot, Head of Product at :hiperstream, suggests a way of calculating the cost of data friction in transactional communications.

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